Book an appointment for a shop visit
Shop by appointment - how does it work?
Make an appointment at the bottom of this page or call the store during opening hours.
Your 25-minute period flies by, so it's nice if you put together a list in advance.
2 people from the same family can enter the shop together, of course your animal as well.
We help you find everything you are looking within 20 minutes, so that there is still time to pay and we have 5 minutes after each appointment to prepare for the next customer.
Hence the appointments are every 30 minutes.
How long in advance do I need to book an appointment and how far in advance can I book an appointment?
You can book an appointment up to 2 hours before the start.
You can reserve an appointment up to a maximum of 7 calendar days in advance.
You will receive a confirmation email after making your appointment.
So be sure to enter the correct email address.
When making your appointment, do not forget to click on “Maak je afspraak” at the bottom.
You will then receive the confirmation email within 15 minutes.
Have you not received an email? Check your spam / junk e-mail.
Can I also pick up my online order during this appointment?
If you have received a message that your previously entered online order is ready in the store, you can of course also take it with you during your appointment. Please state your order number when making your appointment.
But if you only want to collect your online order: then you don't need an appointment! Online orders are collected at the door during our normal opening hours.
This appointments module was set up in record time, thank you for understanding that it doesn't win a beauty prize and is only available in Flemish ;-)